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The Following Rental Agreement Applies To All Reservations. Delivery prior to your arrival is no later than 6:00 P.M. on the indicated date of arrival. If advised by my Resort that the items are unable to be located, or I am unable to locate the items at my rental home, it is my responsibility to telephone (NOT e-mail) A Baby's Best Friend immediately (EVEN AFTER HOURS) to ascertain the placement location. I will not receive a refund for unclaimed or unused items.
The items rented must be returned for retrieval by 10:00 A.M. on the departure date stated on the reservation:
(A) Hotel/Resort: It is my responsibility (not that of resort Bell Services, Concierge, Maintenance, or Front Desk personnel) to ensure all rented items are returned to the Resort Luggage Room. DO NOT LEAVE THE ITEMS IN THE ROOM.
(B) Rental Property or Private Residence: It is my responsibility to return the items to the location stated on the reverse of the Delivery Tag accompanying the items. DO NOT LEAVE THE ITEMS INSIDE THE RENTAL PROPERTY.
Items not returned to the stated location will result in an additional charge to my credit card of up to $75.00 per item. If a return trip is required to retrieve the items, a charge of $50.00 may be assessed. If rented items are never located, replacement value will be charged.
Items returned requiring excessive cleaning or are damaged will incur additional fees charged to my credit card. Examples of, but not limited to, include drinks, vomit, chewing gum, stickers, food, crayon marks, etc. We expect the items to be returned with the same care and respect in which they were delivered to you.
The Visa/MasterCard/Discover used to secure this reservation will be charged 10 BUSINESS DAYS prior to delivery. I must cancel my reservation ten business days prior to arrival to avoid full charge for the equipment reserved. I understand if my reservation is within 10 business days prior to my arrival, my credit card is charged immediately and the reservation cannot be cancelled. My arrival date does not count as one business day. Arrival and departure date changes are possible only if the Travel Rescheduling Insurance option is selected.
Any and all damages to the equipment shall be reported to A Baby's Best Friend immediately. A Baby's Best Friend agrees to replace damaged equipment with same or similar products as soon as practically possible, dependant upon availability.
Destruction of delivery materials discovered on retrieval of items will result in additional charges. Replacement batteries for items are the responsibility of the guest, as each item is delivered with new batteries. Any future price changes will not affect my reservation. A BABY'S BEST FRIEND, its owners and/or employees shall not be responsible for improper assembly and/or use of equipment rented.
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